As an Accounts Receivable Supervisor, you will play a pivotal role in overseeing the accounts receivable function, ensuring accurate and timely processing of invoices, collections, and reconciliation of customer accounts. Your expertise in accounts receivable management will contribute to the hotel’s financial stability and client relationships.

Key Job Responsibilities:

• Supervise the accounts receivable function and provide guidance and support to the finance team.
• Oversee invoicing, billing, and collections processes to ensure accuracy and timeliness.
• Monitor and reconcile guests / clients’ accounts, addressing discrepancies and issues.
• Maintain positive relationships with clients and partners.
• Address guests / clients inquiries related to invoices, payments, and account balances.
• Collaborate with the team to resolve disputes or outstanding issues.
• Generate reports on accounts receivable performance and aging balances.
• Analyze receivables data to identify trends and opportunities for improvement.
• Provide regular updates to the head of finance.
• Assist in credit control measures, ensuring compliance with credit policies and terms.
• Review credit applications and support credit decisions.
• Collaborate with the Credit Manager on credit-related matters.
• Identify areas for process improvement and efficiency in accounts receivable functions.
• Implement best practices and streamlined processes to enhance productivity.
• Provide training and mentorship to accounts receivable team members, if any.
• Foster a culture of excellence and continuous improvement within the department.
• Ensure compliance with financial regulations and company policies related to accounts receivable.
• Assist in internal and external audits as needed.
• Operate in a safe and environmentally friendly manner, prioritizing guests' and colleagues' health and safety, as well as environmental conservation.
• Adhere to hotel environmental, health, and safety procedures and policies.